We provide you with a rich feature set of tools to understand your customers and the wider conversation around your product and brands.
Deep Insights: Get a cross-channel overview or deeper view by channel, keywords, sentiment, products or people
Reports: Auto-email reports or alerts to your team based on your brand, products, demographics or competitors
Competitors: We offer you the same deep insights on your competitors brand and products as we do for you
Influencers: Find out which traditional and social media authors control and influence the narrative surrounding your brand
Trends: Keep informed about the topics, keywords and industry trends that matter to your products and brands
Actions: Recommended actions for your teams to influence and respond to the narrative based on real-time data
Data streams are analysed using natural language processing to understand brands, products and time
Complex sentiment analysis using a Recursive Neural Network that builds on top of grammatical structures to improve accuracy
Data is secured and protected by leading tech companies.
We encrypt all backups in multiple secure cloud locations.
All our services are self-healing for enhanced reliability.
Enable 2-factor authentication for account access security.
All access is handled via Transport Layer Security.